Managing your waitlists
How do I set up a waitlist?
How to set up a waitlist and put a product on pre-order.
How do I pause a waitlist?
Pausing a waitlist will remove Purple Dot from the product page and the product will not be available for pre-order. You might want to pause a waitlist if you are setting them up in advance, or want to temporarily remove it. You can do this by openin
My stock is further delayed, what do I do?
Don’t worry! Our job is to make this as easy as possible for you and your customers. If you experience any further delays with your stock, you can change the ship dates for your waitlist by selecting the waitlist and clicking the Edit button. From th
I need to change the amount of stock I have available for pre-order?
When you set up a waitlist, you choose how much stock is available for pre-order. Sometimes, you might enter the wrong amount accidentally or there are issues within the factory that can cause a change to that amount. You can edit this number by sele
I’m ready to fulfill, how do I do this?
When the stock has arrived and you're ready to fulfill your pre-orders, you can head over to the Waitlists tab on the left-hand side of your dashboard. From here you can select the waitlist/s that you would like to fulfill and click Release for Fulfi
What if a customer's order includes multiple pre-order products with different ship dates?
Great question!. Purple Dot defaults to shipping multiple pre-order items together. Here is an example:. If you click 'Release for fulfilment' for waitlist A, but not for waitlist B (because the stock has not arrived yet), pre-orders containing items
How do I bulk upload waitlists?
Now, you can create multiple waitlists by hitting Upload in the Waitlists tab of the dashboard. Download the sample file. Replace the example data with your own following the steps below, including all of the Required Fields. Required Fields. Steps t